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Privacy Policy

Learn how we collect, use, and protect your personal information when you use our services.

Last Updated: August 15, 2025

1. Introduction

At AustralianBests ("we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Your Privacy Rights

We believe in transparency and give you full control over your personal data. You have the right to know what information we collect, how we use it, and how to manage your privacy preferences.

2. Information We Collect

We collect information in several ways when you use our service:

2.1 Information You Provide Directly

  • Contact Information: Name, email address, phone number when you contact us
  • Communication Data: Messages you send through our contact forms
  • Subscription Data: Email address if you subscribe to our newsletter
  • Feedback: Comments, suggestions, or other feedback you provide

2.2 Information Collected Automatically

Data Type Description Purpose
Log Data IP address, browser type, pages visited Security and analytics
Device Information Device type, operating system, screen resolution Service optimization
Usage Data Pages viewed, time spent, click patterns Service improvement
Cookies Small data files stored on your device Personalization and functionality

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Provision: To provide and maintain our lottery information services
  • Communication: To respond to your inquiries and provide customer support
  • Improvement: To analyze usage patterns and improve our services
  • Security: To protect against fraud, abuse, and security threats
  • Legal Compliance: To comply with applicable laws and regulations
  • Marketing: To send newsletters and updates (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and services, such as:

  • Web hosting providers
  • Analytics services
  • Email service providers
  • Security services

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures

  • SSL encryption for data transmission
  • Regular security audits and updates
  • Access controls and authentication
  • Data backup and recovery procedures
  • Staff training on data protection

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website:

6.1 Types of Cookies We Use

  • Essential Cookies: Required for basic website functionality
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information
  • Portability: Request transfer of your data to another service
  • Restriction: Request limitation of processing of your information
  • Objection: Object to processing of your personal information
  • Withdrawal: Withdraw consent for data processing

7.1 How to Exercise Your Rights

To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

8.1 Retention Periods

  • Contact inquiries: 3 years from last contact
  • Newsletter subscriptions: Until you unsubscribe
  • Website analytics: 26 months
  • Security logs: 12 months

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12.1 Notification of Changes

For significant changes, we may provide additional notice such as:

  • Email notification to registered users
  • Prominent notice on our website
  • In-app notifications where applicable

13. Regional Privacy Laws

We comply with applicable privacy laws in all jurisdictions where we operate, including:

13.1 GDPR (European Union)

If you are in the EU, you have additional rights under the General Data Protection Regulation, including the right to lodge a complaint with your local data protection authority.

13.2 CCPA (California)

California residents have specific rights under the California Consumer Privacy Act, including the right to know, delete, and opt-out of the sale of personal information.

13.3 Other Jurisdictions

We also comply with privacy laws in other regions, including Canada (PIPEDA), Australia (Privacy Act), and other applicable regulations.

14. Automated Decision Making

We do not use automated decision-making or profiling that would significantly affect you. Any automated processing is limited to basic analytics and spam detection.

15. Data Breach Notification

In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and relevant authorities within 72 hours of becoming aware of the breach.

16. Consent

By using our service, you consent to the collection and use of your information as described in this Privacy Policy. You may withdraw your consent at any time by contacting us or adjusting your preferences.

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18+ Disclaimer

This website is intended for individuals 18 years or older. By using this site, you confirm that you meet the legal age requirement in your jurisdiction. If you are under 18, please exit immediately. We promote responsible gambling. If you or someone you know has a gambling problem, seek help from a responsible gambling organization

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